Return & Refunds
Want to return an unwanted item?
If you have bought an item from us which is not needed anymore, you can return it in original packaging with a copy of an invoice for full refund. You will need to notify us about this return via phone or email before you return the goods. This should be within 30 days of receiving the item. Here is return address: Unit 13, Long Field Farm Ind. Estate Hall Moss Lane, Cheshire SK7 1RB, England
Want to Exchange the item?
If you have bought the incorrect size of tools/ accessories from us, you can exchange it with the correct product you need if the item is in stock. Please send us an email or call us to get authorization of exchange.
Return a faulty, damaged or incorrectly sent item?
If we have sent wrong product by mistake or the item received is damaged or faulty, please email us some photos of item received along with your order number. We will then send you the instructions to return the items.
Order not received?
Please email us at firstname.lastname@example.org if you did not receive your order. We request you to wait a couple of days extra before you make the claim.
If your order is eligible for a refund, we will process your refunds within 2 working days.